In-Store Support Solution

Our In-Store Support Solution provides end-to-end store support for:

• Move-Add-Change (MAC General Field Service Calls)
• Onsite preventative maintenance
• Repair-Exchange-Advanced exchange programs
• Extended warranties
• Help desk services

You may choose to bundle all of our in-store support services to save both time and money -or- select what you specifically need a la carte from:

We Understand Your Store Support Challenges

In the past, teams typically only had to manage the network and POS & back office systems. However, today’s connected consumer has driven more technologies than ever before into the retail environment.

we offer:

• More warranties and consumables to mange
• Varying service needs and levels
• Increased amount of vendors and processes to manage

All of these challenges, coupled with your personnel being stretched for time & resources, result in:

• Longer resolution times
• Greater cost risk
• Issue reporting challenges
• Decrease in internal & external customer satisfaction

This creates a need for less partners who can do more.

We Know You Need Less Partners To Do More

By partnering with a vendor who easily bundles all of your needs, you benefit from:

• Less onsite visits
• Reduced resolution times
• Less cost risk
• Greater customer satisfaction and ease.